Support this week
The assistant answered most questions on its own. 14 tickets are waiting for a person.
Tickets in1,284+8% vs last week
Solved by AI71%+5 points
First reply time38s12s faster
Customer rating4.6-0.1
Tickets solved per day
MonTueWedThuFriSatSun
Solved by AISolved by team
Needs a person
| Refund for double chargeOrder 88213, asked 2h ago | Waiting |
| Change delivery addressAI drafted a reply | Draft ready |
| Broken item on arrivalPhoto attached | Waiting |
| Bulk order for a schoolSales lead | Draft ready |