Customer cohorts

Amara Ellis
amara@northbay.store
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Updated 2 min ago
Repeat purchase by acquisition monthshare of each month's new customers who ordered again
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Each row is the group of customers who first ordered in that month. Moving right shows how many of them ordered again. Month 0 is always 100% because it is the month they arrived.

Repeat rate at month one has climbed from 38% in April to 49% in August. The post-purchase email flow launched in June.

Value
First order value
$41.20
Second order value
$58.90
Third order value
$67.40
Repeat within 60 days
44%
Lifetime value, 12 months
$186.40