BM

Helpdesk rules

How tickets are handled.

Save changes
Unlock accounts automatically after identity checkTurn this on to apply it to your whole workspace.
Assign Wi-Fi tickets to the network teamTurn this on to apply it to your whole workspace.
Close solved tickets after 3 daysTurn this on to apply it to your whole workspace.
Ask for feedback when a ticket is solvedTurn this on to apply it to your whole workspace.