BM

Good morning, Ben

IT tickets, devices and software licences for an internal IT team.

New ticket
Open tickets89+17.9% vs last month
Solved this week312-17.2% vs last month
Devices1,821-6.1% vs last month
Licences expiring11+5.2% vs last month

Tickets by category

143total
Password reset 34%Laptop 16%Wi-Fi 17%Software 8%Printer 24%

TicketsLast 12 months

0161321482643OctNovDecJanFebMarAprMayJunJulAugSep
SolvedOpened

Latest activityAll

  • RS
    Rohan SatoLaptop issued to new starter
    12m
  • KR
    Kenji RahmanTicket IT-4421 solved
    54m
  • AH
    Amara HaddadWi-Fi fixed in Library
    44m
  • SS
    Sara SilvaLicence renewed: design suite
    24m
  • YW
    Yusuf WalshPrinter toner replaced
    43m

Recent ticketsView all

TicketSubjectRequesterPriorityStatus
IT-1042Cannot log inKKKavya KowalskiLowWaiting
IT-1048Need new softwareUDUma DiazUrgentOpen
IT-1059Printer jamOMOmar MensahUrgentWaiting
IT-1061Need new softwareHLHugo LarsenUrgentOpen
IT-1068No Wi-Fi in room 204NENadia EvansUrgentIn progress
IT-1075Laptop is slowNWNoah WalshUrgentOpen