Quality report
How good the answers are.
Solved by AI$65,487+9.4%
Answer rating59.9%+3.4%
Handoff rate$37,139+6.8%
Wrong answers43.2%+2.4%
Solved by AI over time
This yearLast year
Answer rating by month
Breakdown
| Name | Value | Change | Share |
|---|---|---|---|
| Billing | $27,492 | -0.4% | |
| Account | $7,234 | +13.5% | |
| Shipping | $36,856 | -3.1% | |
| Product | $6,701 | +10.7% | |
| Refund | $37,888 | +12.1% |